I can log in to the QF site, but cannot "Run" or "Launch" an activity. Why not?

A: Check the top right hand corner and see if there is a message indicating that you do not have a current Facilitator License.

If you are using a Free Facilitator plan, then you will  be restricted to asking no more than 100 questions per month, of audiences of no more than 33 free participants..

In order to be able to run a larger session, or to ask more questions, you need a Facilitator Plan assigned to you.

Your Institution Manager is able to selectively allocate Facilitator plans to users through the "Licenses" section in the Dashboard menu.

Categories: Xorro-Q, Admin / IT, Facilitators.
Tags: Troubleshoot.