Most customers use a proxy server to manage internet access by clients from within their networks.  Workbook and Alphateach require access to certain URL's in order to function correctly.  

Following is a list of the URL's for which your proxy must allow exceptions:

xorro.com

update.xorro.com: Required for activation and support

web.xorro.com: Required for activation and support

portal.xorro.com: Customisable portal for your Workbook/Alphateach browser

account.xorro.com: Set up Facilitator account; access Facilitator account (create activities, set up groups etc); share and access resources

resources.xorro.com: share and access shared resources

api.q.xorro.com: Q-Launcher requires this to run Q activities

api.flickr.com: Required for Resource Finder

www.youtube.com: Required for Resource Finder

www.googleapis.com: Required for Resource Finder

commons.wikipedia.org: Required for Resource Finder

In addition, it may be necessary to install a Flash Player plug (for access by Internet Explorer) for some operating systems, in order to view YouTube videos in Workbook/Alphateach.

Categories: Workbook / AlphaTeach, Admin / IT.
Tags: Troubleshoot, Deployment.