Most customers use a proxy server to manage internet access by clients from within their networks. Workbook and Alphateach require access to certain URL's in order to function correctly.
Following is a list of the URL's for which your proxy must allow exceptions:
update.xorro.com: Required for activation and support
web.xorro.com: Required for activation and support
portal.xorro.com: Customisable portal for your Workbook/Alphateach browser
account.xorro.com: Set up Facilitator account; access Facilitator account (create activities, set up groups etc); share and access resources
resources.xorro.com: share and access shared resources
api.q.xorro.com: Q-Launcher requires this to run Q activities
api.flickr.com: Required for Resource Finder
www.youtube.com: Required for Resource Finder
www.googleapis.com: Required for Resource Finder
commons.wikipedia.org: Required for Resource Finder
In addition, it may be necessary to install a Flash Player plug (for access by Internet Explorer) for some operating systems, in order to view YouTube videos in Workbook/Alphateach.
Categories: Workbook / AlphaTeach, Admin / IT.
Tags: Troubleshoot, Deployment.